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For feedback, complaints or customer service you can directly reach out to us via call (+91 72491 22261) or mail us at support@sovas.in 

FAQ

Frequently asked questions

We offer luxurious accommodations with stunning dam views, an infinity pool, a family-friendly environment, and an on-site restaurant (SOVAs Signature Dining & Restaurant) serving delicious meals.

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out requests are subject to availability.

Yes, we provide complimentary parking for all our guests.

Yes, Sovas Nature Hideout is an ideal location for events, anniversaries, and corporate retreats. Contact us for customized event packages.

Curently, we are not serving alocohol at the resort.

We offer early check-in and late check-out options based on availability. Please contact our front desk or concierge team in advance to arrange these services, or request during your booking for the best chance of availability.

Our cancellation policy varies based on the booking type. Please refer to your booking confirmation or contact us for details.

Yes, room service is available from SOVAs Signature Dining & Restaurant.

Yes, depending on the season, guests can enjoy kayaking, boating and other water activities. We can also help arrange activities upon request.

Smoking is allowed only in designated outdoor areas to ensure the comfort of all guests.

Sovas Nature Hideout is conveniently located approximately 1 hour from Pune and 2 hours from Mumbai, offering a perfect luxury escape surrounded by nature.